FAQs - Frequently Asked Questions

Aathirai FAQS

What exactly is Aathirai?

Aathirai is a character in one of the 5 greatest epics Manimegalai, describing a character Manimegalai, who gets Amudhsurabhi(Akshaya Patra) the bowl of abundance in which the supply of food never depletes. But for the first time someone very pure in character had to put rice into it. She hears of Aathirai from whom she gets the first bowl of rice and after that the Akshaya Patra never depletes. The food has been served to all the needy.

So Aathirai is “FOOD”.

The same Aathirai is a mythical woman who was so pure in her character and love that when she walked into the fire; the fire extinguished, unable to burn her heat of purity! .

So Aathirai is “PURE THEN FIRE”.

AATHIRAI FOODS – An abundance of “FOOD”which is “PURE THEN FIRE”.

When it comes to love and food, nothing can beat Aathirai. At Aathirai we’re adamant about yes and no. Yes to sunlight. No to machines. Yes to good bacteria. No to preservatives.

Read more: What is Aathirai?

Which oil Aathirai pickles use?

We hate artificial preservatives. And our experience tells us that the best natural preservative is the oil, which we use sufficiently in our pickles. Our pickles are prepared using traditional wood pressed (Mara Chekku ennai / Cold pressed) Sesame oil or Groundnut Oil which has a host of health benefits.

Is it possible to make Aathirai Pickles without preservatives?

Yes. At Aathirai we’re adamant about yes and no. Yes to sunlight. No to machines. Yes to good bacteria. No to preservatives.

When we started Aathirai Foods many of our Friends and Family members told us that it’s not possible to make Pickles without preservatives as a successful business model. Our experience tells us that the best natural preservative is the oil, which we use sufficiently in our pickles. Our pickles are prepared using traditional wood pressed (Mara Chekku ennai / Cold-pressed) Sesame oil or Groundnut Oil which has a host of health benefits. So, ensure that the pickle is dipped in oil at all times while storing. For those of you who think oil is bad, it’s preferred over artificial preservatives anyway.

Once I open a jar of Aathirai Pickles product, how long will it last?

Aathirai Pickles is 100% Natural with the highest quality of oil (wood pressed / Mara Chekku ennai / Cold-pressed Sesame oil or Groundnut Oil) and spices without any artificial preservatives.
Once opened, the jar should last at least 2 to 3 months under refrigeration. After this time, the top portion (exposed to air) may begin to darken in colour and change in flavour, while the product below will remain unaffected for a longer period of time. At this stage, the discolored portion may be discarded and you can continue to enjoy the remainder of the jar. You can ensure that the pickle is dipped in oil at all times while storing for longer life.

How will I know when my order has shipped?

Depending on inventory status, orders may be sent in multiple shipments. Delivery times depend on your location and the shipping method you select upon checkout. You will receive shipping confirmation and tracking information via email as soon as your item has shipped.

Can I cancel my order?

Cancellation requests must be submitted via email within 24 hours of submitting your order. You may return the order by following our return policy.

Is it available in my country?

Currently, we ship Aathirai Pickles to over 24 countries across globe.

What are the payment options on the Aathirai Foods website?

Aathiraifoods.com accepts several forms of payment:

  • Netbanking
  • American Express
  • MasterCard
  • Visa
  • Paypal
  • Discover
  • Paytm/Google pay/Phonepe
  • Debit cards bearing the Visa or MasterCard logo
  • Aathirai Foods gift cards
  • And many more…

How will I know when my order has shipped?

Depending on inventory status, orders may be sent in multiple shipments. Delivery times depend on your location and the shipping method you select upon checkout. You will receive shipping confirmation and tracking information via email as soon as your item has shipped.

Where is your return policy?

Complete details for our return policy can be found here.

Do you have any coupon codes available?

To be the first to get updates on our coupon codes, discounts, and sales, Like us on Facebook (facebook.com/aathiraifoods) and Follow us on Instagram (instagram.com/aathiraifoods).  We always post contests, coupon codes or promotions in those places first.

How do I see my order history?

If you registered on AathiraiFoods.com when you placed your order you can login to the Aathiraifoods.com website and click the “My Account” button on the top right to see your order history, payment status, fulfillment status, and shipping address.

View your Aathirai Foods account: CLICK HERE

How to change/reset your password?

Reset Password/Forgot Password:

Please go my account by clicking here. Click on Lost your Password it will guide you to reset your password.

Change Password:

Please go my account by clicking here.

Please click on account details and create the new password by entering current password and new password.

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